Call log
Every call with a summary, the recording and the full conversation. Search it, share it, or send it to your own systems.
AI receptionist for UK businesses
Never miss a call again. Sophie answers when you can't.
She answers every call, 24/7, books the appointment and sends you the summary in seconds. Keep your own number.
- From £59 a month
- No new number
- Built in the UK
SophieHughes Plumbing
00:42
- Hughes Plumbing, Sophie speaking. How can I help?
- Hi, my boiler keeps losing pressure. Can someone come out?
- I can book a visit. Thursday at 10am or Friday at 8am?
- Friday at 8 is perfect.
Booking confirmedBoiler visit · Fri 30 Oct, 08:00
- Answers 24/7
- Books into your calendar, Calendly too
- Call summaries by email
- Writes draft quotes
- Flags urgent messages
How it works
Live in an afternoon. Three steps.
- 01
Forward your number
Sophie gets her own UK line. Dial a short code and calls you can't take go to her. Callers still ring the number they know.
- 02
Sophie answers
She already knows your services, areas and hours, read from your website. She takes the details and books the slot.
- 03
You get the summary
Seconds after she hangs up: who rang, what they need, a booking or a draft quote. Urgent ones first.
Your dashboard
Every call, booking and quote. In one place.
Bookings
Set your hours and appointment types. Sophie offers real free times and never double-books. Works with Calendly or our built-in calendar.
Quotes
For trades, a rough quote built from your own price list, ready for you to check and send.
Urgent first
A leak, a lock that won't close, a hospital discharge: marked urgent and in your inbox straight away.
Your rules
Tell her what never to say. Care homes get strict privacy rules from day one.
Connects
Every call can go to your own software as it happens, with a simple API. Developer docs
Who it's for
Set up for the calls you actually get.
Trades
For the plumber under a sink, the fitter up a ladder, anyone with their hands full.
- Gets the job, the address and postcode
- Flags emergencies: leaks, no heating, a door that won't lock
- Books visits into your free slots
- Drafts quotes from your price list
Care homes
For managers who can't be on the phone and on the floor at once.
- Never confirms who lives there
- Never quotes fees or vacancies
- Takes placement enquiries properly
- Marks discharges and safeguarding as urgent
Clinics, salons and agencies
Anyone whose phone rings while they're with a client.
- Books appointments by type and length
- Answers your common questions
- Takes clear messages for the team
- Tells callers to ring 999 in an emergency
Pricing
One monthly price. No setup fee.
Minutes are the time Sophie spends on the phone. Over your allowance it's 15p a minute. Cancel any month. Prices exclude VAT.
Starter
£59/month
200 minutes
A single site or a sole trader
Request a demoStandard
£99/month
500 minutes
Busy offices, several vans or a larger home
Request a demo- 24/7 answering
- Bookings and calendar link
- Call summaries and recordings
- Draft quotes
- Keep your number
Questions
Things people ask us.
Will callers know she isn't a person?
If they ask, she tells them honestly that she's an automated assistant. Most callers just want their message taken properly, and she's good at that.
Do I need a new phone number?
No. You keep your number. Calls you don't answer are forwarded to Sophie, and callers never see a different number.
Can she book appointments?
Yes, if you switch it on. You set your hours and appointment types; she offers free times, confirms the day and time back, and books it into the built-in calendar or Calendly. Google Calendar and Outlook are on the way. With it off, she takes a booking request for you to confirm.
Will she give prices on the phone?
Only if you say she can. For trades she drafts a rough quote from your price list, so you can check it and send it yourself.
What happens with urgent calls?
She marks them urgent and they reach you straight away by email, at the top of your dashboard. If anyone's in danger she tells them to ring 999.
Can it connect to our own software?
Yes. Every call can be sent to your own system as it happens, and there's a simple read API for calls, quotes and bookings. Read the developer docs.
Request a demo
Hear Sophie answer for your business.
Tell us a little about you. We'll set up a demo line with your own details, so you can ring it yourself.
We reply within one working day. Already a customer? Log in.